Our Process - Ace of Decks LLC
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NO SURPRISES, ONLY SATISFACTION

How We Do What We Do

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5 STEPS TO OUTDOOR ENJOYMENT

— Our Design Process —


Ace of Decks turns backyards into beautiful, vacation-worthy getaways. Every project follows our carefully crafted five-step process for creating luxurious, captivating outdoor living spaces. From our first conversation to the placement of the final screw, your experience will be pleasant and hassle-free.


1

NO OBLIGATION

Discovery Call

We encourage new customers to engage in a 15-minute discovery session with our deck and outdoor living specialist. We’ll ask questions about your expectations concerning your timeline, use of the space, and budget.
 
Ultimately we want to find out during this initial conversation whether we are the right match for your Deck and outdoor living needs.
 
Note: Proper fit is important to us. Due to high demand, Ace of Decks is unable to take on every request we receive. We carefully assess every inquiry and project. We will advise you during our discovery call whether our company can take on your project or may have to decline due to scope, budget, or location reasons.

2

PAYMENT DUE

On-Site Consultation

To get to know your property, we will conduct a site analysis and in-depth property assessment with our deck and outdoor living specialist. As we walk around, we will review your plans and begin the process of envisioning a design that will complement your home, refine your personal aesthetic, and fit within your established budget.
 
Note: Our design retainers start at $1500 and go up depending on a project’s complexity and details required. Most projects require a set of working plans before quotations for work can be provided.

3

PAYMENT DUE

Design Phase

Once the design contract is finalized and signed, we’re ready to go! We’ll build on our findings so far with more detailed measurements of your property and photographs. This visit is done solely by our deck and outdoor living specialist.
 
The next step involves researching any permitting, zoning, and conservation issues to understand any limitations of your property and any required alterations to the design. Our design team then gets to work, creating the perfect plan for your deck and outdoor living dream!
 
You will receive a 2D concept plan from our design team via email. Once we receive your feedback and approval, we’ll develop a realistic 2D plan.

4

PAYMENT DUE

The Final Estimate

We provide clear, upfront pricing for every project. Our final estimate will detail the scope of work before we start the construction process.

5

PAYMENT DUE

Construction Begins!

Your deposit will secure your place on our schedule. We’ll keep you informed as construction gets underway. You can leisurely await your soon-to-be dream landscape.

PAYMENT DUE

A Lifetime of Care

Ace of Decks is here for you even after construction. Our lifetime client care guarantee includes:

  • Support and answers to warranty concerns for years to come.
  • A monthly newsletter that details how to keep your landscape healthy.
  • Our YouTube channel of maintenance support videos to help you protect your investment.

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